Refund policy
How We Ship
At Huddleston Performance we have found that the best and most consistent shipping for us is through UPS. Your shipment quoting through the website is a flat rate shipping rate based on the weight of your order and UPS Ground shipping within the United States.
If your shipment needs to come quicker than UPS Ground, we suggest calling your order in and we can ship it Next Day or 2 Day Air. You can reach us at 931-437-2457 for quicker shipment.
Any international shipment orders will have to be called in for ordering. We can ship your parts and products, but it is a more costly process and can not be done through the website. Please call for all international order, 931-437-2457.
Return Policy/Restocking Fee
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Returned items will incur a 20% restocking fee. If you have questions regarding the parts you need, we suggest calling us at 931-437-2457 before ordering. We can help you get the correct part, and save you both time and money.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Tammy@HuddlestonPerformance.com. Please note that returns will need to be sent to the following address: Huddleston Performance, 128 Homer Bryan Lane, Shelbyville, TN, 37160.
Return shipment will be the responsibility of the customer, Huddleston Performance will not cover return shipment costs. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Tammy@HuddlestonPerformance.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Tammy@HuddlestonPerformance.com.